The Air Europa Travel Agency Portal is expanding to six additional European markets via Retailaer, widening access to NDC-enabled bookings, ancillaries, and multi-PNR servicing for travel agencies.
Summary: Retailaer is extending Air Europa’s Travel Agency Portal beyond Spain to Belgium, France, Italy, the Netherlands, Portugal, and the United Kingdom. The move broadens NDC-enabled shopping and booking, access to ancillaries, and multi-PNR servicing through a single interface.
The Air Europa Travel Agency Portal is being rolled out to six more European markets through Retailaer, widening the airline’s NDC-enabled distribution for travel agencies. The newly added countries are Belgium, France, Italy, the Netherlands, Portugal, and the United Kingdom, following an initial launch in Spain.
Portal expansion across Belgium, France, Italy, the Netherlands, Portugal, and the UK
Retailaer, an airline retailing and distribution platform, said the expansion is the next step in Air Europa’s wider NDC acceleration strategy. With the broader rollout, travel agents in the additional markets can shop, book, and service Air Europa content using a single Retailaer interface.
According to the announcement, the portal includes access to Air Europa flights, ancillary products, and selected third-party services, aiming to streamline how agencies handle both sales and servicing tasks.
NDC-enabled booking and multi-PNR servicing for travel agencies
With access extended to the new markets, agencies are expected to gain stronger NDC-enabled booking functionality, the ability to sell ancillaries, and support for servicing itineraries that involve multiple passenger name records (multi-PNR). These capabilities are delivered through Retailaer’s Offer and Order Management System.
- New markets added after Spain: Belgium, France, Italy, the Netherlands, Portugal, and the United Kingdom
- Agency functions highlighted: shop, book, and service Air Europa content in one interface
- Content available: flights, ancillary products, and selected third-party services
- Servicing feature: multi-PNR handling via an Offer and Order Management System
Retailaer platform capabilities and architecture
The rollout is powered by Retailaer’s Connect & Retail Distribution platform. Retailaer said the technology is designed to support airline retailing without being limited by legacy passenger service system constraints, using a modular and interoperable setup.
The company also pointed to features that can be enabled through the platform, including dynamic discounting, dynamic bundling, multi-PNR handling, and rewards management through a centralised wallet.
What Air Europa and Retailaer executives said
“We are delighted to extend access to our Travel Agency portal across six new European markets, strengthening our relationship with travel trade partners and continuing our journey toward a more flexible and connected retail distribution ecosystem,” said Yago Casasnovas, Head of Payments, Fraud Prevention and Distribution at Air Europa.
“This expansion supports our commitment to ‘You decide’ – giving agencies more ways to access Air Europa content, whether via our portal, NDC, or GDS.”
“Our continued work with Air Europa reflects our shared vision for a modern, adaptable, and partner-first approach to airline retailing,” said Anders Lofgren, Co-founder and CEO of Retailaer.
“Expanding the portal to key European markets showcases how airlines can rapidly scale retailing capabilities and unlock new value across their distribution networks.”
How this fits into airline distribution trends in Europe
The companies framed the portal expansion as part of Air Europa’s broader distribution approach across multiple European markets. The update comes as airlines and travel agencies continue shifting toward NDC-based retailing and servicing models, which are designed to support richer offers and more flexible servicing than traditional workflows.
Why this matters to travelers and travel sellers
For travelers booking through agencies in Belgium, France, Italy, the Netherlands, Portugal, and the United Kingdom, the expanded Air Europa Travel Agency Portal could translate into a smoother booking and servicing experience—particularly when itineraries involve add-ons or more complex trip structures. For agencies, the move signals continued investment in NDC-enabled distribution, with a focus on accessing flight content and ancillaries and managing multi-PNR trips through a single interface rather than relying on fragmented tools.
Sources
