Summary: Mike Kistner has joined RobosizeME as Chief of Staff to lead strategic initiatives and scale AI-enabled hotel automation from Olomouc, Czech Republic.

RobosizeME has appointed industry veteran Mike Kistner as Chief of Staff, a move intended to accelerate the company's strategic growth and expansion of AI-driven automation across hotel operations. The announcement highlights the firm's focus on meeting rising demand for workflow automation in hospitality.

Role and Priorities

In his role as Chief of Staff, Kistner will work closely with RobosizeME’s executive leadership to advance strategic programs, enhance organizational alignment, and strengthen relationships with hotel groups and technology partners as the company scales.

A Track Record in Hotel Technology

Kistner brings extensive experience in hospitality technology and commercial operations. His background positions him to guide RobosizeME as it expands its product set and global footprint.

  • Previously served as Chairman and CEO of Pegasus Solutions, Inc.
  • Held senior leadership roles including Chief Information Officer and Senior Vice President of Distribution at Best Western International
  • Known for advocating practical, ROI-driven technology adoption in hospitality

Those roles gave Kistner deep exposure to distribution, e-commerce and the commercial challenges hotels face when implementing technology—experience RobosizeME says will help sharpen its market approach.

RobosizeME team collaborating on hotel automation solutions in Olomouc
RobosizeME develops AI-enabled process automation to streamline hotel operations from its base in Olomouc, Czech Republic

About RobosizeME

Based in Olomouc, Czech Republic, RobosizeME provides AI-enabled process automation designed to simplify front-office workflows, back-office tasks, and guest engagement for hotels. The company positions its solutions to improve efficiency and elevate guest experiences.

Why Kistner’s Appointment Matters

Kistner’s expertise in distribution strategy and technology adoption is expected to help RobosizeME focus on delivering measurable operational value rather than superficial features. The company aims to refine offerings that produce tangible ROI for hotel operators.

  • Strengthened leadership to guide global expansion
  • Closer engagement with major hotel groups and partners
  • Focus on practical, efficiency-driven automation deployments

The appointment underscores RobosizeME’s intent to scale at a time when hotels increasingly seek automation to reduce costs and enhance service delivery.

What This Means for Travelers and the Industry

So what? For hoteliers and technology partners, Kistner’s appointment could speed the rollout of automation that improves operational reliability and guest interactions. For travellers, that may translate into smoother check-ins, faster service responses and more consistent experiences as hotels adopt tools that handle routine tasks more efficiently.