Trinidad and Tobago Arrival/Departure Card

It is mandatory. Since 17 March 2026 every person entering or leaving Trinidad and Tobago must complete the Arrival or Departure Card online before travelling, and the paper cards previously handed out on board were discontinued on that date. The Ministry of Foreign and CARICOM Affairs states that all persons entering or leaving the country are required to complete it — there is no paper fallback at the airport counter any more.

No. The portal opens 72 hours before each scheduled arrival or departure, and you cannot submit earlier than that. This is why a return trip involves two filings at two different times. We prepare everything up front and then file each leg as soon as its window opens, so nothing depends on you remembering while you are away.

No — the card is valid for a single journey leg. Your arrival is one submission and your departure is another, each with its own 72-hour window and its own receipt. Our service covers both submissions for one traveller, which is why it is quoted as a round-trip service rather than per form.

Yes. Every traveller needs an individual card regardless of age, and for minors the submission is made by a parent or guardian. Infants travelling on a parent's lap are not exempt. Order one service per person in your party.

Yes. The requirement explicitly covers passengers arriving or departing by air or sea, and seaports are included alongside Piarco and A.N.R. Robinson airports. Cruise passengers calling at Trinidad or Tobago need a card, and so do yacht and ferry arrivals.

If you clear Immigration in Trinidad or Tobago — including an overnight connection or a change of airport — you are arriving and departing, so you need cards for both. For a pure airside transfer where you never pass through Immigration, official guidance is not explicit and no transit exemption has been announced. Because the guidance is silent rather than exempting, confirm your specific routing with your airline; if there is any doubt, filing is the safer choice.

Yes, we say this plainly: the Government of Trinidad and Tobago provides the Arrival/Departure Card free of charge at travel.gov.tt, and you can always create an account and file it yourself at no cost. There is no government fee bundled into our price. Our fee is entirely a service fee covering both submissions for one traveller — your arrival and your departure — plus a review of your details, filing inside each 72-hour window, delivery of both receipts, and support if a correction is needed. Check the exact fee when you start your application.

Contact our support team as soon as you know. While a leg's 72-hour window is still open we can usually correct and refile it, and if your return date moves we simply file the departure card against the new one. Once a submission has been accepted on the government side it cannot be reversed — a correction means a fresh submission. Refunds follow our standard policy; because there is no government fee involved here, nothing is lost to a third party.