Brunei E-Arrival Card

The Brunei E-Arrival Card is a mandatory online registration run by the Immigration and National Registration Department (INRD). It has been compulsory since 9 February 2023, when it replaced the paper Form 19 embarkation/disembarkation card. It records your passport details, travel plans and address in Brunei before you reach the immigration counter, and is submitted through the official Brunei INRS Portal. On success you receive a reference number confirming the registration.

Every foreign national arriving in or departing from Brunei through an air, sea or land immigration control post needs one — including travellers from visa-exempt nationalities and those using a visa on arrival. The only exemptions are Brunei citizens, Brunei permanent residents, and airside transit passengers who never pass through immigration control.

Yes. The official wording covers foreign nationals "arriving or departing" Brunei, so your outbound journey needs its own registration — the inbound one does not cover it. Each submission sits in its own 72-hour window, so file the departure card closer to your exit date. Travellers regularly overlook this and discover it at the counter — we flag both legs for you.

The portal accepts submissions no earlier than 72 hours (3 days) before your scheduled arrival. Anything sent before that window opens is rejected, so the constraint is how early you file, not how late. We recommend filing as soon as the window opens, which leaves time to correct anything before you travel.

Yes — every traveller needs an individual registration, including infants and children. There is no family or group card. A parent or guardian completes each child's registration on their behalf, using the child's own passport details, and each one produces its own reference number.

The government registration is free. The Immigration and National Registration Department states plainly that "there is no charge imposed for the E-Arrival Card registration" and that it does not appoint any individual or commercial entity to charge fees for it. You can always file it yourself, at no cost, on the official INRS Portal at imm.gov.bn — you will need to create an account and activate it by email. Our charge is a service fee for DoVisa doing it for you: checking your passport, flight and accommodation details against what the portal expects, submitting inside the 72-hour window, and returning your reference number with support if anything needs correcting. It is not a government fee, and it buys no priority or special treatment from Brunei Immigration. Check the exact fee when you start your application.

Neither. The E-Arrival Card is a pre-arrival registration, not an entry permit — if your nationality needs a visa or a visa on arrival for Brunei, that is a separate requirement. It is also distinct from the Health Declaration, mandatory since 7 September 2024, which is filed through the BruHealth app or healthinfo.gov.bn — a different form on a different government system. See our Brunei Darussalam Health Declaration page.

The registration is compulsory, and airlines may ask to see it at check-in, so travelling without one risks delays at check-in and at the immigration control post. If your flight changes or a detail is wrong, contact us before your travel date and we will correct or re-file the record inside the window. If a submission fails because of an error on our side, we fix it or refund our service fee.