Summary: Travelex Plus has signed up over 150,000 members in the UK in under a year since its 2025 launch, driving higher currency purchases and increased Travelex Money Card reloads among members.

Travelex Plus, the loyalty programme from foreign exchange provider Travelex, has attracted more than 150,000 members across the UK in less than a year following its 2025 introduction. The rapid uptake highlights UK customers’ appetite for member-only benefits that improve value when buying or managing foreign currency.

Program Design and Member Benefits

Launched in 2025, Travelex Plus offers members preferential exchange rates, targeted discounts, the option to freeze prices, and alerts for favourable rates. The scheme is aimed at travellers and other consumers who want better value and more control over when they convert money or top up travel cards.

Measured Impact on Customer Behaviour

Travelex’s data shows that members are spending more: those enrolled in Travelex Plus purchase on average 25% more foreign currency than non-members. The loyalty perks are also influencing use of Travelex’s prepaid product, the Travelex Money Card (TMC).

  • Membership milestone: Over 150,000 UK members within a year of launch
  • Average spend change: Members buy roughly 25% more currency than non-members
  • Travelex Money Card activity: Reloads by members have almost doubled versus non-members

These shifts indicate that the programme is encouraging more frequent and higher-value transactions, especially where members can benefit from better rates or time price-freezes to their advantage.

Travelex storefront with customers and promotional signage for Travelex Plus loyalty programme in the UK
Travelex has rapidly expanded Travelex Plus membership across UK outlets and digital channels.

Beyond Discounts: Building Deeper Customer Relationships

Travelex is using loyalty data to better understand member habits and tailor offers. The company analyses transaction patterns to refine promotions and personalise communications, which in turn supports higher lifetime value per customer and more relevant services.

  • Data-driven offers: Personalised promotions based on spending trends
  • Cross-product adoption: Members use more of Travelex’s products, notably the TMC
  • Strategic growth: Loyalty programme supports wider UK market expansion

What This Means for the Industry

The quick adoption of Travelex Plus underscores how financial services can use rewards and personalised experiences to change consumer behaviour. For competitors, the programme’s results highlight the need to balance rate competitiveness with features that increase convenience and engagement.

As Travelex continues to develop the scheme, its focus on customer-centric features and data-led personalisation is likely to shape the direction of loyalty initiatives across the foreign-exchange and travel-finance sectors.

So what? For travellers and frequent currency users in the UK, the growth of Travelex Plus means more options to secure better rates and to time purchases via alerts and price-freezes. For the industry, the programme is a clear example of how loyalty schemes can drive higher transaction volumes and deeper product use when they combine tangible financial benefits with personalised engagement.