Summary: WestJet disruptions have resulted in 15 cancellations and 77 delays, affecting flights at major Canadian airports and international routes to Cuba and Mexico.

WestJet disruptions on 13 February 2026 left travellers facing significant upheaval as the carrier recorded 15 cancelled flights and 77 delays that affected departures and arrivals across Canada and to popular destinations in Cuba and Mexico. Passengers departing from and returning to hubs such as Montreal and Toronto reported extended waits and uncertainty while the airline worked to rebook those impacted.

Extent of the disruption

Recent tracking and airport reports show that a sizeable portion of WestJet's schedule was affected. Overall, 15% of flights were delayed and 2% were cancelled during the reported period, producing a total of 77 delayed flights and 15 cancellations. The disruption has had a ripple effect on passengers' itineraries, especially for leisure routes to the Caribbean and Mexico.

  • Total delayed flights: 77
  • Total cancelled flights: 15
  • Percentage affected: 15% delayed, 2% cancelled

Airports and international routes hit hardest

The disruptions concentrated at several major Canadian gateways and on flights to Caribbean and Mexican destinations. Passengers travelling from Montreal-Trudeau and Toronto Pearson were among those most affected, and routes to cities such as Havana and Cancun experienced notable impact.

  • Canadian airports affected: Montreal–Trudeau (CYUL), Toronto Pearson (CYYZ), Ottawa Macdonald‑Cartier (CYOW), Halifax International (CYHZ), Quebec City (CYQB), Winnipeg International (CYWG)
  • Cuba airports with delays/cancellations: Juan Gualberto Gomez International (VRA), Abel Santa Maria (SNU), Jardines del Rey (CCC)
  • Mexico: Cancun listed among impacted destinations
Passengers waiting at an airport gate during WestJet flight disruptions
Travellers affected by WestJet delays and cancellations wait for updates at Canadian airports

Advice for affected passengers

  • Check flight status often via the WestJet website or app for the latest updates and to sign up for notifications.
  • Contact WestJet customer support to explore rebooking options, potential compensation, or alternate routing.
  • Consider alternative flights with other carriers or nearby airports if travel is time‑sensitive.
  • Review travel insurance policies to determine coverage for delays and cancellations.
  • Monitor official communications from government agencies and airport authorities for advisories.

WestJet has been working with affected travellers to rebook flights, but the size of the disruption has stretched customer service response times. Passengers are advised to remain patient while pursuing re-accommodation and to document any expenses that could be eligible for reimbursement under airline policy or travel insurance.

Sources and reporting

The disruption figures were compiled from flight-tracking data and reports from affected airports. FlightAware and local airport notices were cited in the original reporting of these incidents. Travel And Tour World reported the situation and detailed the airports and routes impacted.

Tip: If your trip is flexible, consider shifting travel dates or routes to reduce the risk of further delays. Keep receipts for any additional costs in case you can claim reimbursements.